1.1 Personal Information: We may collect personal information, including but not limited to, your name, email address, phone number, billing address, and payment card details when you register an account, make a booking, or complete a payment transaction on our website.
1.2 Booking Information: We collect information related to your travel bookings, such as travel dates, destinations, accommodation preferences, and any additional services or requests made during the booking process.
1.3 Log Data: We automatically collect certain information when you access our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit. This information is used to analyse trends, administer the website, and track user movements for statistical purposes.
2.1 Personal Information: We use the personal information we collect to:
– Process and confirm bookings.
– Facilitate secure online payments.
– Communicate with you regarding your bookings, payments, and any inquiries or requests.
– Provide customer support and assistance.
– Send booking confirmations, updates, and important travel-related information.
– Customize and personalise your experience on our website.
– Improve our website’s functionality, user interface, and services.
– Conduct research and analysis to enhance our offerings.
2.2 Log Data and Cookies: We use log data and cookies to:
– Monitor and analyse website usage patterns and trends.
– Gather demographic information about our user base.
– Deliver relevant advertisements and marketing campaigns.
– Enhance the performance and security of our website.
3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering services, and fulfilling bookings. These providers are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
3.2 Payment Processing: When you make a payment on our website, we may share your payment card details and other necessary information with reputable payment gateway providers to process the transaction securely. We use accredited third-party online payment processing services with world-class security and data privacy policies. We do not store or retain your complete payment card details on our servers.
3.3 Legal Requirements: We may disclose your personal information if required by law, regulation, legal process, or governmental request. We may also disclose information to protect our rights, property, and safety, or that of others.